Child Support Agency
Wood County Courthouse
Hours: 8:00am - 4:30pm M-F
Phone: (715) 421-8430
Fax: (715) 421-8418
TDD: (800) 947-3529
400 Market Street
P.O. Box 8095
Wisconsin Rapids, WI 54495-8095
Brent Vruwink, Director
Shannon M. Lobner, Deputy Director
The Wood County Child Support Agency is charged with:
- Establishing paternities, legal obligations to pay child support, and medical insurance
- Responsibility of taking administrative, civil, and criminal legal actions necessary
to enforce child support orders
- Review and/or modify court orders or monitor and adjust child support financial
accounts when necessary
As a team of child support professionals, our commitment is to enhance the well-being of the children and families we serve.
Calling the Agency
Agency numbers are listed above. Select the correct option on the recorded voice
mail system. Be prepared to leave the following information:
- Your Name
- Social Security Number (if you choose to do so)
- Case Number
- Your Telephone Number
- A brief description as to why you are calling
If you do not leave this information, your call will not be returned. Individual
staff members schedule their own appointments.
The agency caseload is divided amongst staff according to non-custodial or paying
parents' last names, with the exception of interstate and pending paternity establishment
cases. When calling, please leave your message with the appropriate caseworker via
the voicemail system.
Payments are not considered “late” until a payment is more than 30 days overdue.
For all child support payment information, contact the Wisconsin Support Collections
Trust Fund at 1-800-991-5530.
Job or Address Changes
Submit the changes in writing or notify the agency at the above address or phone
number within 10 days.
Child support staff exchanges information with case participants. This means custodial
and non-custodial parents only. Strict legalities regarding confidentiality are
adhered to in all cases.
Your personal copies of important legal documents regarding your child support case
should be kept in a safe place. The original documents are housed at the Wood County Clerk of Courts Office and copies can be obtained
in that office for a fee.
If you have any concerns regarding your child support case, place those issues in
writing and send to the address listed above; or call the number above and a complaint
form will be mailed to you. This will enable the caseworker to assist everyone in
a timely manner. You will also need to state your case number and pin.
This agency is an equal-opportunity employer and service provider. If you have a
disability and need information in an alternative format, or need it translated
to another language, please contact the phone number or address listed at the top
of this informational sheet.
Emancipation, Graduation and Child Support Order Termination
Please read the Agency's Policy on Emancipation & Graduation as it pertains to child support